Return Policy
Your satisfaction is important to us. If you're not happy with your purchase, you can return it.
Return Period
You have 7 days after receiving your order to submit a return request.
Eligible for Return
- Damaged or defective products
- Products different from your order
- Unopened packaging with intact seal
- Products with quality issues
Not Eligible for Return
- Opened or used products
- Damage due to improper use
- More than 7 days after receipt
- Missing purchase invoice
Return Process
1
Submit Request
Submit a return request through your account or by contacting support
2
Request Review
Your request will be reviewed and approved by our support team
3
Ship Product
Ship the product to the address provided
4
Refund
After receiving and inspecting the product, the refund will be credited to your account
Note
Nafis covers return shipping costs for defective or incorrectly shipped products. In other cases, the customer is responsible for return shipping costs.